Refund Policy
At DRIPCULT, we are dedicated to ensuring your satisfaction with our products and services. If for any reason you find yourself unsatisfied with your purchase, we are here to assist you. Please review our refund policy to understand your options and rights.
- Refund Eligibility
We accept refund requests under the following circumstances:
The product is delivered in a damaged or defective state. The received product differs from the item ordered. You have received an incorrect quantity of items. You have a valid reason for returning the product, in compliance with relevant laws.
- Refund Process
For Local Refunds (Within Our Domestic Location):
Once your refund request is approved, we will initiate the refund process. Refunds will be processed within 7 days. It may take an additional Refund Policy 2-3days for the refunded amount to reflect in your bank account.
For International Refunds (Outside Our Domestic Location):
Once your refund request is approved, we will begin processing the refund. International refunds typically require [number of business days] to [number of business days] for processing. Please note that the exact time for the refunded amount to appear in your bank account may vary depending on your bank and international transaction processing times.
- Requesting a Refund
To request a refund, kindly follow these steps:
Contact our customer support team within 30 days of receiving the product. Provide your order number, a detailed explanation of the reason for the refund, and any supporting documentation, such as photographs of damaged items. Our customer support team will assess your request and inform you of the approval status.
- Exceptions
Please note that certain products or situations may not be eligible for refunds:
Customized or personalized items that cannot be resold to other customers. Perishable goods, digital products, or items with hygiene-related concerns (e.g., swimwear, underwear) unless they are damaged or defective. Items that are not in their original condition or packaging.
- Contact Us
For any inquiries or concerns about our refund policy or the status of your refund, please reach out to us:
Email: dripcultstyle@gmail.com
We strive to provide a clear and efficient refund process to ensure your peace of mind when shopping with DRIPCULT. We appreciate your trust in us and are committed to resolving any issues promptly and fairly.